Privacy Policy

1. Introduction

Rizer AI ("we", "our", "the service") operates rizer.click and the Rizer AI Shopify App. This Privacy Policy explains how we collect, use, and protect your data when you use our service.

2. Information We Collect

We collect data necessary to operate and improve our AI-powered tools for Shopify merchants, including:

• Merchant store information (store name, email, domain)
• Usage data (feature usage, actions in the dashboard)
• Performance data to optimize recommendations
• Product catalog metadata (titles, descriptions, variants, images)

3. How We Use Your Information

• To deliver AI features within your Shopify Store
• To improve accuracy and performance of our AI tools
• To provide customer support and technical assistance
• To analyze performance and product behavior anonymously

4. Data Sharing

We do not sell or rent your data. We only share it with:

• Shopify, according to the Shopify App requirements
• Service providers required to operate the app (hosting, analytics)
• Authorities if legally required

5. Data Storage & Security

Your data is stored using encrypted, secure infrastructure. We restrict access strictly to operational needs and continuously monitor security compliance.

6. Data Retention

We retain data only as long as necessary to provide the service or as required by law. Shopify store data is deleted automatically within 30 days of app uninstall.

7. Your Rights

You may request:

• Access to your data
• Correction or update
• Deletion of your data

Contact us to exercise these rights: contact@rizer.click

8. Shopify Compliance

We comply with all Shopify privacy and security policies, including mandatory data deletion when a merchant uninstalls the app.

9. Changes to This Policy

We may update this Privacy Policy. Any changes will be posted on this page with an updated revision date.

10. Contact Information

If you have any questions about this policy:
Email: hello@rizer.click
Website: rizer.click