Privacy Policy for Rizer

Last updated: November 7, 2024

Introduction

Welcome to Rizer, a gamification SaaS solution that enhances your business's checkout process by rewarding a percentage discount for the winning customer. This Privacy Policy explains how we collect, use, and protect your personal information when you use our application on Shopify.

Information We Collect

We may collect and process the following types of information:

Account Information: When you install Rizer, we access necessary Shopify store information, such as store name, email, and store URL, to integrate with your shop.
Customer Data: We collect minimal customer data required to provide gamification features, such as the winning customer’s ID and purchase history. We do not access any sensitive payment details.
Usage Data: To improve our service, we gather data about how Rizer is used, including feature engagement and app performance metrics.

How We Use Your Information

Rizer uses the collected data for the following purposes:

To provide the gamification features, including generating winning discounts for customers.
To ensure the application integrates smoothly with your Shopify store.
To improve and personalize the app experience based on usage insights.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your information to third parties. However, we may share data with:

Service Providers: Trusted third-party partners assisting in our application’s technical infrastructure.
Legal Compliance: When required by law to respond to legal requests or prevent harm.

Data Security

We are committed to protecting your data and have implemented appropriate technical and organizational measures to secure it against unauthorized access, loss, and disclosure. However, please note that no data transmission over the Internet can be guaranteed as 100% secure.

Data Retention

We retain your information for as long as it is necessary to provide the service and fulfill the purposes outlined in this policy. When data is no longer required, we securely delete or anonymize it.

Your Rights

Depending on your location, you may have the right to access, update, or delete your personal information. If you wish to exercise these rights, please contact us at the details below.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website.

Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

Email: hello@rizer.click

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